VowBank is not yet a licensed bank. Banking, custody, compliance, cards, settlements and regulated services will be provided through licensed banking, payment, KYC, card issuing and BaaS partners.
VowBank is building a digital banking experience powered by licensed banking and payment partners. Regulated services will be provided by authorised partners. Final product availability is subject to regulatory, partner, and compliance approval.
This page is for product transparency and does not constitute legal or financial advice.

Know Your Customer checks will verify identity, contact details, risk indicators and partner eligibility before any real regulated wallet or account is activated.
Know Your Business checks will review business registration, beneficial ownership, store activity and merchant risk before settlement or acquiring workflows.
Anti-money laundering controls will include risk scoring, transaction monitoring, screening, escalation and suspicious activity workflows with authorised partners.
South African FICA and Financial Intelligence Centre obligations will be handled with legal, compliance and licensed partner support before live regulated use.
Personal information must be collected for a defined purpose, protected, retained responsibly and processed with appropriate consent and operator controls.
Device, behaviour, velocity and payment signals will be monitored to detect fraud patterns and protect users and partners.
Payments, rewards and settlements will be reviewed for unusual activity, sanctions concerns, misuse and regulatory reporting triggers.
VowBank will maintain support, disputes, escalation, complaints, audit trail and partner handoff processes for customer protection.
Live account, card, settlement, custody and reporting services depend on approved licensed banking, payment, KYC and BaaS partners.
Risk registers, incident response, access control, audit logs, vendor due diligence and management reporting are part of launch readiness.
VowBank will work with qualified advisors and authorised partners for applicable obligations.